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We are seeking a dedicated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. Your role is essential in maintaining high levels of customer satisfaction while meeting company goals and performance metrics.
- Excellent verbal communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to remain calm and professional during stressful situations.
- Ability to work well independently and in a team environment.
- Basic computer skills and experience with CRM systems are preferred.
Job Details
Netx International
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