Posted May 21, 2026 340 views
N & N Cafe is seeking an experienced Restaurant Manager to oversee day-to-day operations and ensure a smooth and inviting dining experience. The Restaurant Manager will be responsible for managing a team of 15 persons, focusing on staff performance, customer satisfaction, and operational excellence. This role involves setting up a new cafe, requiring strong organizational skills and the ability to implement effective processes from the ground up. The ideal candidate brings at least three years of experience in restaurant management along with a solid understanding of inventory control, health and safety compliance, and customer service standards.
The Restaurant Manager leads team members by providing clear direction, training, and motivation to maximize productivity and maintain high service quality. They coordinate employee scheduling and oversee the use of inventory management systems to ensure adequate stock levels while minimizing waste. The role demands expertise in conflict resolution, point of sale system management, and adherence to hazard analysis and critical control points (HACCP) guidelines to maintain a safe environment for both customers and staff. This position is essential to establishing N & N Cafe as a trusted destination for dining excellence.
Responsibilities
- Develop and implement operating procedures for the newly established cafe to ensure smooth daily operations.
- Manage a team of 15 staff members by directing, training, and evaluating performance to maintain high service standards.
- Oversee employee scheduling to ensure adequate coverage during peak and off-peak hours.
- Monitor and control inventory using inventory management systems, ensuring stock levels meet operational needs without excessive surplus.
- Maintain strict compliance with health and safety policies including Hazard Analysis and Critical Control Points (HACCP) to safeguard customer and employee well-being.
- Handle customer service issues and resolve conflicts promptly and professionally to maximize customer satisfaction.
- Utilize Point of Sale (POS) systems for accurate order processing, transactions, and financial reporting.
- Conduct regular staff meetings to communicate updates, address concerns, and foster teamwork and motivation.
- Coordinate with suppliers and vendors to ensure timely procurement of ingredients and supplies.
- Analyze sales and operational data to identify opportunities for improving efficiency and profitability.
- Ensure all restaurant areas remain clean, organized, and well-maintained according to company standards.
- Implement staff development plans to enhance skills and encourage career growth within the team.
- Prepare and manage budgets, controlling costs to maximize profitability without compromising service quality.
- Address any operational challenges proactively by devising efficient solutions.
- Maintain detailed records related to scheduling, inventories, compliance, and employee performance for reporting and audit purposes.
Skills
N & N Cafe
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