Posted Feb 23, 2024 503 views
Who are we? Our mission is to change the way homes are being marketed for sale and rental and create raving fans by providing a personal approach to buying, selling and letting homes. Our mission is to be recognised and celebrated in our neighborhood as the property expert, whatever it takes. We constantly improve and add value, grow as a team with integrity, passion and abundance. Our values are all about family, health, contribution, owning it, stepping up and growth.
This position is part listings coordinator, part leasing coordinator as well as assisting the property management team.
A highly successful candidate in this role will have 2 years of experience in the customer service sector taking our current systems and processes and actively working to improve them and maximize their effectiveness. Knowledge as a real estate Virtual assistant is preferred but not essential.
Your job will entail but not limited to:
- Answering enquires
- Booking in viewings
- Progressing tenancies
- Booking in certificates and contractors
- Handling landlord and tenant enquires
- Any other duties deemed necessary to support Lettings & property management activities
UK Working Time Zone
We are based in London at 0 GMT and proposed hours 8am - 5pm with some flexibility if required.
Skills and experience:
- People oriented
- Attention to detail and meticulous Is a must
- Two years of excellence in providing outstanding customer service as a VA
- Effective written and verbal communication skills
- Confidence in handling difficult conversations
- Experienced in dispute resolution and problem-solving
- Previous Transaction/ Listing/ leasing coordination experience is preferred but not required
- Excellent organizational skills
- *Excellent knowledge of Google Sheets, Google Calendar, Google Docs, Excel, CRM, and project management tools
Full Time
- Proposed Compensation $5 per hour or more based on experience
- Full time 9 hrs a day (with 1 hour unpaid lunch Break)
- 8am-5pm GMT zone (some flexibility may be considered )
You will be supported with:
- Holiday allowance
- Team to support you
- Paid training (The director believes in investing in the team)
- Coaching and mentoring from some of the most successful people in the industry
- Autonomy to take the role to the next level
Important:
- We are reviewing only applications with the above attachments.
- If selected for an interview, you will be contacted within 5 working days.
- Not hearing from us within this period means you have not been shortlisted.
- Please be aware that references will be mandatory before the final interview stage.
Job Details
My City Nest Ltd
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