You will be responsible for reaching out to potential customers, introducing our products, and generating leads for our e-commerce campaigns. Your role will be crucial in helping us expand our customer base and drive sales.

Key Responsibilities:

  • Make outbound calls to potential customers to promote our products and services.
  • Follow a prepared script to ensure consistent messaging.
  • Engage in meaningful conversations to identify customer needs and pain points.
  • Record and manage customer interactions using our CRM system.
  • Schedule follow-up calls and send relevant information as needed.
  • Meet and exceed daily/weekly call and lead generation targets.
  • Provide feedback on customer responses to help improve our outreach strategies.

Qualifications:

  • Previous experience in cold calling or telemarketing, preferably in e-commerce or sales.
  • Excellent communication and interpersonal skills.
  • Strong listening skills and the ability to adapt to customer feedback.
  • Self-motivated and target-driven.
  • Familiarity with CRM software is a plus.
  • Ability to work independently and as part of a team.

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Dec 05, 2024
Posting Date:
Nov 05, 2024

M&S Online

Call Center · 11-50 employees - Lahore

This is a US-based company selling different products in the United States, Using multiple platforms.

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