MOHKAM'S is seeking a dynamic Showroom Sales Executive with 3 years of proven experience to join our retail team. This role focuses on delivering exceptional customer service while driving sales within our showroom environment. The ideal candidate is confident, well-groomed, and patient; they engage effectively with customers to understand their needs and offer suitable product recommendations. Proficiency in Urdu is mandatory, with additional fluency in English considered advantageous, enabling clear communication and building lasting customer relationships. This position requires familiarity with customer relationship management and the ability to operate essential computer tools such as MS Excel and Point of Sale software to handle billing and inventory tasks efficiently.
The Showroom Sales Executive is pivotal in creating a welcoming shopping experience that encourages repeat business and achieves sales targets. The role demands excellent negotiation skills, a customer-centric attitude, and the capacity to work independently without managing a team. MOHKAM'S values team players who combine professionalism with a strong passion for sales and customer satisfaction, contributing to the companys continued growth and brand reputation in the market.
Responsibilities
- Greet customers promptly and ascertain their shopping needs to provide tailored product advice.
- Demonstrate detailed knowledge of showroom products and promotions to inform and persuade customers.
- Manage sales transactions efficiently using Point of Sale software, ensuring accuracy and compliance with company policies.
- Maintain updated records of customer interactions and sales activities through effective use of Customer Relationship Management tools.
- Monitor and replenish inventory levels to ensure the showroom is well-stocked and appealing to customers.
- Build strong relationships with customers, addressing queries and concerns professionally to enhance customer retention.
- Negotiate sales terms and close deals to meet or exceed individual and showroom sales targets.
- Prepare sales reports and communicate daily sales performance to the management team.
- Ensure the showroom adheres to cleanliness, organization, and visual merchandising standards to promote a positive shopping environment.
- Stay informed about market trends and competitor activities to identify new sales opportunities.
- Comply with all company procedures, policies, and legal requirements related to sales and inventory management.
- Participate in training sessions and workshops to improve product knowledge and sales skills.
Skills
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