Officer Debit Card Operations

Mobilink Bank

Posted 18 hours ago 51 views Report Job

What is Officer Debit Card Operations - MMBL?

This position is responsible to manage Branch / Branchless Banking ATM Cards processing. Also, responsible to handle Queries / Complaints and to coordinate with MMBL Branches for cards delivery. To keep record and prepare daily/monthly MIS/Reports to manage processed, return and captured cards.

What Officer Debit Card Operations - MMBL does?

An Officer Debit Card Operations, will be responsible for overseeing the entire process of ATM card production, ensuring quality, efficiency and compliance, duties will include:
Daily processing of Branch / Branchless Banking new / replacement of ATM Cards.
Queries and Ccomplaints handling received from all channels.
To ensure that the delivery of ATM Card at branches / given address through courier services.
To ensure that the customer's information in the system is accurate and up-to-date by updating their record with the latest information provided.
To keep record of Cards Process and prepare daily MIS and reconcile the same and prepare daily / monthly reports as well.
To handle captured and return cards and to ensure to update their status in systems as well, also ensure to keep records and prepare the MIS/reports as well accordingly.
Will stay in coordination with the team to develop a strategy for workflow throughout the year to make things easy & well manners according to requirement.
To complete the additional task, assign by Line Manager in routine or time to time basis.

What are we looking for and what does it require to be Officer Debit Card Operations - MMBL?

Minimum bachelor s / preferably Master degree from HEC recognized institute or reputed foreign university.
Having at least two years of banking experience.
Having Proficient Knowledge of Local (Paypak) and International Schemes (e.g. MasterCard, VISA, Union Pay).
Understanding about PSD regulations
Having Proficient Knowledge in MS Word, MS Excel, MS Office, MS Access & PowerPoint.

Job Details

Industry:

Banking/Financial Services

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Apply Before:

Nov 01, 2024

Posting Date:

Oct 23, 2024

Mobilink Bank

Banking/Financial Services · 1001-1500 employees - Islamabad

Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.