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- Lead comprehensive assessments of current processes to identify inefficiencies and possible opportunities for improvement through digitization.
- Identify and prioritizing the strategic initiatives to enhance banks operational efficiency under vision of a leading digital bank in the microfinance sector.
- Initiate the implementation of change management initiatives to ensure operational processes improvement.
- Presenting & discussing the brief process flows with concern IT team in order to finalize and journey for development.
- Leading the Operational transformation processes from a traditional microfinance practices to a digital-first microfinance banking entity.
- Collaborate with cross-functional teams to support the launch and implementation of RPA solutions and provide testing related to automation workflows.
- Initiating Business Development Requirements and communicating clear and compelling digital banking strategy that aligns with the organization's goals and values.
- Produce test documentation and carry out testing of automated solutions through UAT s.
- Conducting comprehensive market research to identify emerging trends, customer needs in order to create competitive advantage.
- Any other responsibility assigned by the Line Manager.
- Lead comprehensive assessments of current processes to identify inefficiencies and possible opportunities for improvement through digitization.
- Identify and prioritizing the strategic initiatives to enhance banks operational efficiency under vision of a leading digital bank in the microfinance sector.
- Initiate the implementation of change management initiatives to ensure operational processes improvement.
- Presenting & discussing the brief process flows with concern IT team in order to finalize and journey for development.
- Leading the Operational transformation processes from a traditional microfinance practices to a digital-first microfinance banking entity.
- Collaborate with cross-functional teams to support the launch and implementation of RPA solutions and provide testing related to automation workflows.
- Initiating Business Development Requirements and communicating clear and compelling digital banking strategy that aligns with the organization's goals and values.
- Produce test documentation and carry out testing of automated solutions through UAT s.
- Conducting comprehensive market research to identify emerging trends, customer needs in order to create competitive advantage.
- Any other responsibility assigned by the Line Manager.
- Hold a Bachelor s degree from a reputable Institution in the field of Business Administration, Commerce, Humanities and Social Sciences.
- Have a minimum 1 to 2 years relevant work experience.
Job Details
Mobilink Bank
Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
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