Shift Manager

MLTD

Multiple Cities, Pakistan

Apply Now

Posted Aug 08, 2026 87 views Report Job

PKR. 60,000 - 60,000/Month

The Shift Manager at MLTD plays a pivotal role in overseeing daily operations within a fast-paced Quick Service Restaurant (QSR) environment. This position requires effective team leadership to manage a team of 10 individuals, ensuring smooth workflow and high-quality service standards during each shift. The Shift Manager is responsible for maintaining health and safety compliance, monitoring inventory, and implementing quality control measures to enhance customer satisfaction and operational efficiency. This role demands a hands-on approach to managing staff performance while fostering a positive workplace culture. The Shift Manager collaborates closely with other departments to meet organizational goals and handles any issues that arise promptly and professionally. Candidates should have at least two years of experience in the QSR industry and demonstrate a strong commitment to compliance and operational excellence.
Responsibilities

Lead and supervise a team of 10 staff members to ensure effective and efficient shift operations.
Monitor and manage inventory levels to prevent shortages and minimize waste.
Enforce health and safety regulations to maintain a safe workplace environment for employees and customers.
Implement quality control procedures to uphold high standards of food preparation and service.
Coordinate with other managers and departments to support daily operational objectives.
Train and develop team members to enhance skills, performance, and adherence to company policies.
Handle customer inquiries and resolve complaints promptly to ensure customer satisfaction.
Prepare shift reports, documenting performance, incidents, and any notable observations.
Manage scheduling to ensure adequate coverage and optimal staffing during shifts.
Oversee adherence to company policies, including attendance, punctuality, and dress codes.