Posted May 20, 2024 357 views
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
Job Details
Millennium Group
Shandar is a plastic manufacturing company, specialize in water tanks that offer a portable and secure option for water storage needs. We are an offshoor of the renowned Millennium Group that has factories located in Punjab and Balochistan and is trusted for serving thousands of customers. We are also known to rank amongst the top high quality manufacturers of PP bags in Pakistan that meet the demand of customers all over the country. For the past 40 years, we have been providing the best solutions in plastic product manufacturing, and with Shandar, we continue that legacy
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