• Manage patient process flow in the hospital
  • Act as a communication bridge between patients and the hospital.
  • Interaction with patients.
  • Displayed warm & care at customer interaction
  • Answer the queries of the customer
  • Cash/Credit/Corporate billing information
  • Accurate & Timely registration
  • Maintain a friendly, respectful, and professional environment for all patient contacts.
  • Maintain a cooperative, helpful work environment within the department, as well as, with other departments and employees.
  • Follow Hospital policies, procedures, and guidelines.
  • IPD and OPD Feedback collection.
  • Real-time complaint mitigation
  • Guide the patients to respected Wards.
  • Handle all Patient’s Enquiry.
  • Look after the Complaint management System

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Hybrid Work Model
Job Type:
Job Location:
Peshawar Road, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Feb 07, 2024
Posting Date:
Jan 31, 2024

Mega Medical Complex

Healthcare / Hospital / Medical · 101-200 employees - Rawalpindi

Mega Medical Complex is one of the best healthcare service provider in Saddar, Rawalpindi. Providing you with the best patient experience and medical professionals. Treatments and Diagnostic services at Mega Medical Complex in Rawalpindi are carried out through latest healthcare technology. Mega Medical Complex is known for their services around the Rawalpindi.

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