Posted Aug 01, 2024 705 views
As a Chat Support Representative at Marshal TX IT, you will play a crucial role in ensuring our customers receive timely and effective support through chat.
You will address inquiries, troubleshoot issues, and provide accurate information to enhance the customer experience. Your responsibilities include maintaining detailed records of interactions, escalating complex problems, and staying well-informed about our products, services, and policies.
This role demands excellent communication skills, a problem-solving mindset, and a dedication to delivering exceptional customer service.
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Marshal Holdings
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