Posted Nov 03, 2023 238 views
Are you a talented communicator with a knack for providing exceptional customer service? We're seeking individuals who can excel in the dual role of Chat Support & Customer convincing skills, which are being communicated to native speakers of English.
RESPONSIBILITIES:
- Respond to customer inquiries and provide assistance via chat in a professional and timely manner.
- Resolve customer issues and concerns effectively.
- Utilize product knowledge to guide customers and provide accurate information.
- Dealing with clients through social media, i.e., Facebook, Instagram.
- Collaborate with team members to ensure a seamless customer support experience.
REQUIREMENTS:
- Excellent written communication skills in English (Grip on customer convincing are a plus).
- Strong problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Customer-focused with a commitment to delivering outstanding service.
- Previous customer service or chat support experience is a plus.
- Basic Knowledge of SOCIAL MEDIA & MS OFFICE Record Keeping
If you're a dedicated team player with exceptional chat support skills, we'd love to have you on board! Apply now to become part of our customer-centric team and make a positive impact on our customers' experiences.
Job Details
Marshal Holdings
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