Are you a talented communicator with a knack for providing exceptional customer service? We're seeking individuals who can excel in the dual role of Chat Support & Customer convincing skills which are being communicated to native speakers of English.

RESPONSIBILITIES:

  • Respond to customer inquiries and provide assistance via chat in a professional and timely manner.
  • Resolve customer issues and concerns effectively.
  • Utilize product knowledge to guide customers and provide accurate information.
  • Dealing with clients through social media i.e., Facebook, Instagram.
  • Collaborate with team members to ensure a seamless customer support experience.

REQUIREMENTS:

  • Excellent written communication skills in English (Grip on customer convincing are a plus).
  • Strong problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Customer-focused with a commitment to delivering outstanding service.
  • Previous customer service or chat support experience is a plus.
  • Basic Knowledge of SOCIAL MEDIA & MS OFFICE Record Keeping.

If you're a dedicated team player with exceptional chat support skills, we'd love to have you on board! Apply now to become part of our customer-centric team and make a positive impact on our customers' experiences.

BENEFITS:

  • Salaries Starting From 40000 Basic with
  • Uncap client incentives
  • Performance based incentives
  • Team incentives
  • Individual incentives.
  • Travel Allowance.
  • Rotational Shifts.

Job Details

Industry:
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
20 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
May 26, 2024
Posting Date:
Apr 25, 2024

Marshal Holdings

Call Center · 11-50 employees - Lahore

..

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