Are you a talented communicator with a knack for providing exceptional customer service? We're seeking individuals who can excel in the dual role of Chat Support & Customer convincing skills which are being communicated to native speakers of English.

RESPONSIBILITIES:

  • Respond to customer inquiries and provide assistance via chat in a professional and timely manner.
  • Resolve customer issues and concerns effectively.
  • Utilize product knowledge to guide customers and provide accurate information.
  • Dealing with clients through social media i.e., Facebook, Instagram.
  • Collaborate with team members to ensure a seamless customer support experience.

REQUIREMENTS:

  • Excellent written communication skills in English (Grip on customer convincing are a plus).
  • Strong problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Customer-focused with a commitment to delivering outstanding service.
  • Previous customer service or chat support experience is a plus.
  • Basic Knowledge of SOCIAL MEDIA & MS OFFICE Record Keeping.

If you're a dedicated team player with exceptional chat support skills, we'd love to have you on board! Apply now to become part of our customer-centric team and make a positive impact on our customers' experiences.

BENEFITS:

  • Salaries Starting From 40000 Basic with
  • Uncap client incentives
  • Performance base incentives
  • Team incentives
  • Individual incentives.
  • Travel Allowance.
  • Rotational Shifts.

Job Details

Industry:
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gulberg, Lahore, Pakistan
Gender:
No Preference
Age:
25 - 28 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
Dec 04, 2023
Posting Date:
Nov 03, 2023

Marshal Holdings

Call Center · 11-50 employees - Lahore

..

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Chat Support Executive

Spark Technology, Karachi, Pakistan
Posted Oct 08, 2024

Chat Support Executive

Cube A Tech, Karachi, Pakistan
Posted Oct 16, 2024

Chat Support Executive

DBX Solution, Multiple Cities, Pakistan
Posted Oct 10, 2024

Chat Support Representative

Naqoosh E Araish, Karachi, Pakistan
Posted Oct 28, 2024
View All
I found a job on Rozee!