Responsibilities:

  • Manage Calls: Handle a high volume of inbound calls related to Med Alert services.
  • Generate Leads: Identify and convert potential leads into customers.
  • Assess Needs: Evaluate customer needs to recommend appropriate Med Alert solutions.
  • Build Relationships: Establish and maintain trust-based relationships with customers.
  • Provide Information: Deliver accurate and detailed information about Med Alert products and services.
  • Achieve Targets: Meet sales and call handling targets effectively.
  • Resolve Issues: Address and resolve customer complaints and concerns promptly.
  • Maintain Records: Keep thorough records of customer interactions and transactions.
  • Follow Guidelines: Adhere to company communication procedures and policies.
  • Enhance Engagement: Actively engage with customers to ensure a positive experience.

Requirements:

  • Experience in customer service or sales, preferably in the Med Alert sector.
  • Strong communication and problem-solving skills.
  • Ability to meet sales targets and handle high call volumes.
  • Familiarity with customer service tools and software.

Job Details

Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 12, 2024
Posting Date:
Sep 11, 2024

MARS BPO

Call Center · 51-100 employees - Islamabad, Rawalpindi

pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p

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