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Customer Service Representative

MARS BPO

Posted Aug 31, 2024 243 views

PKR. 45,000 - 60,000/Month

Responsibilities:

Handle inbound and outbound customer calls professionally and courteously.
Provide accurate information and assistance to customers regarding products/services.
Resolve customer complaints or issues in a timely manner.
Document all interactions and transactions accurately in the CRM system.
Adhere to company policies and procedures at all times.

Qualifications:

Strong communication skills, both verbal and written.
Ability to multitask and work well under pressure.
Good problem-solving abilities and attention to detail.
Previous customer service experience preferred but not required.
Willingness to work in rotating shifts, including evenings and weekends.

Additional Information:

Comprehensive training provided.
Competitive salary and performance-based incentives.
Opportunity for career growth within the company.

Skills

Email List Management Communication Skills Telemarketing Skills

Job Details

Industry:

Call Center

Functional Area:

Telemarketing

Total Positions:

10 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Matriculation/O-Level

Career Level:

Entry Level

Experience:

Fresh - 2 Years

Apply Before:

Sep 24, 2024

Posting Date:

Aug 31, 2024

MARS BPO

Call Center · 51-100 employees - Rawalpindi

pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p