• Manage large amounts of outbound phone calls
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Dec 10, 2024
Posting Date:
Nov 09, 2024

MARS BPO

Call Center · 51-100 employees - Islamabad, Rawalpindi

pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p

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