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Call Center Agent

MARS BPO

Multiple Cities, Pakistan

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Posted Sep 21, 2024 967 views

Responsibilities list:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Pay: Rs30000.00 - Rs70,000.00 per month

Skills

Telemarketing Skills Communication Skills Email List Management

Job Details

Industry:

Call Center

Functional Area:

Client Services & Customer Support

Total Positions:

10 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Rawalpindi, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

Fresh

Apply Before:

Oct 22, 2024

Posting Date:

Sep 21, 2024

MARS BPO

Call Center · 51-100 employees - Islamabad, Rawalpindi

pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p