Call Center Representative - Admissions Department

We are seeking enthusiastic Call Center Representatives to join our Admissions Department of Lords Law College & Lords College of Pharmacy. You will be the first point of contact for prospective students, providing information and assistance throughout the admissions process.

Key Responsibilities:

Handle inbound and outbound calls to prospective students and their families.
Provide accurate information about admission requirements and college programs.
Assist applicants with the online application process.
Maintain call logs and update applicant information in the admissions database.
Follow up with prospective students to ensure a smooth admissions process.

Requirement:

Experience in a call center or customer service role is desirable.
Excellent verbal and written communication skills.
Proficient in using computer systems, including MS Office
Ability to handle high call volumes and work in a fast-paced environment.

Skills

Handle Outbound Calls Call Handling Skills Communication Skills Fluent in English Coordination Skills

Job Details

Industry:

Education/Training

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Quaid-e-Azam Industrial Estate, Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Jul 12, 2024

Posting Date:

Jun 11, 2024

Lords Law College

Education/Training · 11-50 employees - Lahore

Lords Law College is an inspirational place for study where we maintain highest standards of academic and research excellence. Lords law College provides gold standard of academia in Lahore, Pakistan.