Call Agent - B2B & B2C Program Sales

LMDA is seeking a motivated and results-driven Call Agent to join our sales team, specializing in both B2B and B2C program sales. The ideal candidate has at least one year of direct sales experience with a demonstrable personal closing record, capable of providing clear figures on monthly closes, average deal size, and products sold. This role requires strong skills in customer relationship management, negotiation, objection handling, and the ability to work with high-volume calling and disciplined follow-up. As a Call Agent, you will independently manage your sales pipeline and contribute to achieving the company’s revenue targets without direct daily supervision. The role is based on-site in Township, Lahore, making it essential for candidates to be locally available. Candidates with a background in education, training, insurance, real estate, or telecom sales are highly preferred, especially those who have experience in target-driven sales environments. Proficiency with CRM software and tools such as Excel or Google Sheets is necessary for tracking and managing sales activities effectively. While a degree in business, management, or marketing is advantageous, practical sales experience and a proven track record are the primary requirements. Successful applicants must also be prepared to share their sales performance from the last three months, detailing closes per month, average deal size, and product types to demonstrate capability and consistency in sales results. Compensation for this role is a base salary of PKR 35,000 per month plus commission on closed and collected sales, so strong performers earn significantly above the base. The commission structure is defined in writing and shared before joining.

Responsibilities
• Conduct high-volume outbound calls to prospective business (B2B) and individual (B2C) clients to present sales programs and generate leads.
• Develop and maintain customer relationships, ensuring professional and engaging communication that builds trust and loyalty.
• Utilize effective objection handling and negotiation techniques to overcome barriers and close sales successfully.
• Follow detailed call scripting while adapting conversations to meet client needs and preferences.
• Manage and update sales pipeline and customer information accurately using CRM software and relevant spreadsheet tools.
• Track and analyze sales performance regularly to meet or exceed monthly sales targets and escalate results within the team.
• Maintain disciplined follow-up routines to nurture leads and re-engage prospects as needed for closing sales.
• Work independently with strong time management skills, handling multiple tasks and priorities with minimal supervision.
• Provide transparent and detailed reports of personal sales figures, including monthly closes, average deal size, and types of products sold.
• Collaborate with management and support teams to provide feedback and insights for improvement of sales strategies and programs.
• Comply with company policies and procedures, including those related to data privacy and ethical sales practices.
• Participate in ongoing training programs to update sales knowledge, product understanding, and professional skills.

Skills

Customer Relationship Management Effective Communication Objection Handling Negotiation Techniques Product Knowledge Time Management Cold Calling Lead Generation Follow-up Techniques call scripting CRM software proficiency Pipeline Tracking Sales Reporting Data Entry Accuracy

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Experience:

1 Year

Apply Before:

Sep 11, 2026

Posting Date:

Aug 11, 2026

LMDA

· 1-10 employees - Lahore

LMDA is a leadership and management development consultancy based in Lahore, delivering corporate training programs including a Mini MBA track for working professionals. We work with organizations across Pakistan on management capacity building.