We are seeking enthusiastic and motivated Customer Service Representatives (CSRs) to join our night shift team. As a CSR, you will play a key role in connecting potential customers in the United States with the medical equipment they need. By delivering exceptional service, you’ll ensure a positive customer experience and contribute to our company's growth.

Key Responsibilities

  • Conduct outbound calls to U.S.-based customers using a structured script.
  • Present the benefits of medical equipment, such as braces, with empathy and professionalism.
  • Address customer questions and handle objections confidently and effectively.
  • Accurately record customer information in the system.
  • Collaborate with team members to achieve and exceed performance goals.

What We Offer

  • Competitive salary with performance-based incentives.
  • A supportive and friendly work environment that encourages growth.
  • Career advancement opportunities within the company.
  • Convenient night shift hours: 7:00 PM to 2:00 AM.

Requirements

  • Experience in DME sales or telemarketing is a plus but not required.
  • Strong English communication skills (spoken and written).
  • Confidence in making outbound calls and engaging with customers.
  • Willingness to work night shifts.
  • Positive attitude and ability to thrive in a fast-paced environment.
  • Basic computer skills for data entry and call management.

Job Details

Industry:
Functional Area:
Total Positions:
11 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Nazimabad, Karachi, Pakistan
Gender:
No Preference
Education:
Matriculation/O-Level only
Career Level:
Experienced Professional
Experience:
1 Year - 4 Years
Apply Before:
Jan 05, 2025
Posting Date:
Dec 04, 2024

Liaison Marketing Solution

Call Center · 51-100 employees - Karachi

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