Call Center Agent

LeadX Marketing

Posted 5 hours ago 67 views Report Job

PKR. 35,000 - 70,000/Month

We are looking for motivated Call Center Agent for full-time shifts!

Key Responsibilities:

Handle inbound and outbound customer calls.
Provide accurate product, service, and policy information.
Resolve customer complaints and escalate issues as needed.
Document interactions in the CRM system.
Stay updated on company offerings and promotions.
Follow company guidelines for quality and compliance.
Collaborate with the team to meet performance goals.
Participate in training to improve skills.

Qualifications:

High school diploma or equivalent.
Previous call center or customer service experience preferred.
Strong communication and problem-solving skills.
Ability to handle high call volumes in a fast-paced setting.
Familiarity with CRM software and Microsoft Office.
Positive attitude, patience, and commitment to customer service.
Flexible to work shifts, including evenings and weekends.

Why Join Us?

Competitive salary with monthly/quarterly performance bonuses.
Monthly allowances for transportation, meals, and communication.

Skills

Fluent in English Customer Dealing Telemarketing

Job Details

Industry:

Call Center

Functional Area:

Client Services & Customer Support

Total Positions:

30 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Matriculation/O-Level

Career Level:

Entry Level

Minimum Experience:

Fresh

Apply Before:

Nov 04, 2024

Posting Date:

Oct 04, 2024

At LeadX, we are a leading provider of customer engagement solutions, committed to delivering exceptional service and support across various industries, including healthcare. As we expand our healthcare campaign, we focus on providing high-quality customer interactions and tailored solutions that meet the needs of our clients.