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Helpdesk Support Technician

Level1 Solution Unverified

Lahore , Pakistan

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Posted Oct 17, 2024 715 views

PKR. 35,000 - 60,000/Month

As a Helpdesk Support Technician, you will be the first point of contact for our clients.

Your primary responsibilities will include:

  • Handling incoming client calls and providing remote assistance for their IT needs.
  • Troubleshooting and resolving technical issues.
  • Escalating complex problems to senior technicians when necessary.
  • Documenting client interactions and solutions in our ticketing system.

Qualifications:

  • Recent university graduates are encouraged to apply.
  • Strong willingness to learn and adapt to new technologies.
  • Excellent English communication skills, both written and verbal.
  • Basic understanding of IT concepts and a keen interest in technology.

What We Offer:

  • Comprehensive training to equip you with the skills needed to succeed.
  • A supportive and collaborative work environment.
  • Opportunities for career growth and development.
  • The chance to work with a diverse range of clients and technologies.

Skills

End to End Sales IT Support Active Directory MS Office

Job Details

Industry:
Information Technology
Functional Area:
Computer Networking
Total Positions:
3 Posts
Job Shift:
Work from Home
Job Type:
Full Time/Permanent
Job Location:
EME, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Nov 18, 2024
Posting Date:
Oct 17, 2024

Level1 Solution

Information Technology · 11-50 employees - Lahore
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