Posted 2 hours ago 24 views Report Job
PKR. 35,000 - 60,000/Month
As a Helpdesk Support Technician, you will be the first point of contact for our clients.
Your primary responsibilities will include:
- Handling incoming client calls and providing remote assistance for their IT needs.
- Troubleshooting and resolving technical issues.
- Escalating complex problems to senior technicians when necessary.
- Documenting client interactions and solutions in our ticketing system.
Qualifications:
- Recent university graduates are encouraged to apply.
- Strong willingness to learn and adapt to new technologies.
- Excellent English communication skills, both written and verbal.
- Basic understanding of IT concepts and a keen interest in technology.
What We Offer:
- Comprehensive training to equip you with the skills needed to succeed.
- A supportive and collaborative work environment.
- Opportunities for career growth and development.
- The chance to work with a diverse range of clients and technologies.
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
Work from Home
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Nov 18, 2024
Posting Date:
Oct 17, 2024
L1 Solution
Information Technology · 11-50 employees - Lahore
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