The aim is to expand our market share by engaging with zero spend accounts and selling them our wide range of products. Additionally, there is a strong focus on promoting pharmacy services, with particular attention given to the hypertension service selling our ambulatory blood pressure monitor.
Once accounts have been won, it is crucial that they are managed so that we are able to up-sell and cross-sell on other products. The main focus is to win customers on Dispensing Consumables, Pillbook, and Labels to maximise the selling opportunity – You will be rewarded with a bonus for the growth of the territory.
Key Inputs (BDM)
Adopt the ‘Sales Guide’ and ‘Company Strategy’ and set an example to the team.
Achieve the targeted call time per day.
Action alerts for territory and follow guidance on daily structure.
Ensure that you manage your accounts for the opportunity of cross-selling.
Measures
Call time will be reviewed weekly as a lead indicator of performance.
The quantity of new accounts you bring on per week will be measured weekly for the overall monthly bonus.
Assessment of call quality using GONG and 3CX, reviewed by the Senior Business Development Manager.
Achieve the new accounts monthly target and exceed for further bonus potential.
Weekly 1-1’s with the Senior Business Development Manager to discuss performance.
Person specification
A wealth of experience within a business development focused environment.
Strong telesales background.
Good IT skills, particularly Microsoft packages.
Excellent communication skills, both verbally and written.
Confident dealing with high volume enquiries and working to time constraints.
Ability to prioritise workload of your own, while remaining mindful of any pressure within the wider team.
A productive and kind team player
Values
Below are our values, and the behaviours that a New Business Development Manager is expected to portray in their day-to-day role.
Excellence
Operational tasks carried out with care and diligence.
Individual works effectively and efficiently.
Eager to Learn
Notice and suggest potential areas for improvement.
Be open to change and new ways of working.
Accountable
Carry out day to day tasks as required.
Perform to highest standard possible.
Take ownership for your work and lead by example.
Respectful
Show respect to colleagues, customers, and our environment.
Abide by company’s code of conduct at all times.
Flag issues and concerns, and call out behaviour.
Embrace diverse cultures, experiences, and perspectives.
KNK Global