The Outbound Cold Caller at KLY Media plays a vital role in driving new business growth by proactively reaching out to potential clients through outbound calls. This position involves identifying target prospects, clearly communicating KLY Media's services, understanding customer requirements, qualifying leads, and facilitating the handoff to the sales team by scheduling meetings or demonstrations. The role demands strong verbal communication skills, persistence, and the ability to build rapport with potential customers to achieve lead generation targets effectively. This role requires managing a small team of two individuals, providing guidance and support to ensure that outbound calling campaigns are executed efficiently and targets are consistently met. The Outbound Cold Caller collaborates closely with sales and marketing departments to refine outreach strategies, optimize lead qualification processes, and improve overall conversion rates while maintaining accurate records in CRM tools to track progress and results.
Responsibilities

  • Make a high volume of outbound cold calls to prospective clients to generate new business opportunities.
  • Introduce KLY Media's products and services clearly, professionally, and persuasively.
  • Identify key decision-makers and qualify leads based on their business needs and level of interest.
  • Follow up with prospects through phone calls, emails, and other communication channels to nurture potential sales opportunities.
  • Schedule appointments, demos, and sales meetings for qualified leads to facilitate sales closure.
  • Maintain detailed and accurate records of calls, conversations, lead status, and follow-up actions within CRM software.
  • Consistently meet or exceed daily, weekly, and monthly targets for calls made and leads generated.
  • Handle objections from potential clients confidently, providing clear and effective responses to questions or concerns.
  • Build and maintain positive relationships with potential customers to foster trust and increase the likelihood of conversion.
  • Collaborate with sales and marketing teams to improve scripts, calling tactics, and lead conversion strategies.
  • Manage and support a team of two members, providing guidance, training, and performance feedback to maximize team productivity.
  • Analyze calling outcomes and team performance metrics to identify areas for improvement and implement necessary changes.

Job Details

Total Positions:
1 Post
Job Shift:
Remote
Job Type:
Job Location:
Gender:
No Preference
Minimum Experience:
2 Years
Apply Before:
Sep 02, 2026
Posting Date:
Aug 01, 2026

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