Outbound Call Center Agents

KLY Media

Multiple Cities, Pakistan

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Posted Aug 03, 2026 22 views Report Job

PKR. 35,000 - 35,000/Month

KLY Media is seeking motivated Outbound Call Center Agents to join our dynamic team working remotely on a US financial campaign during night shifts. This role requires individuals who are fluent in English, target-driven, and eager to engage with customers through high-volume outbound calls. The role is ideal for candidates with at least one year of experience in a sales environment and those who possess strong communication skills and the ability to handle objections effectively. While team management is not part of this position, agents are expected to work independently with discipline and precision to meet daily calling targets and deliver high-quality customer interactions. As an Outbound Call Center Agent, you will be responsible for making between 200 to 300 calls per day to prospective clients in the United States. You will engage prospects, promote financial services, and transfer qualified leads to senior sales closers to help maximize conversion rates. The position demands the use of customer relationship management software to log interactions and track leads while complying with the provided call scripts to ensure consistent and effective communication. Working from a quiet home environment with reliable technology is essential for success in this role.
Responsibilities

Make 200 to 300 outbound calls daily to prospects in the United States using call scripts and persuasion techniques.
Use Customer Relationship Management (CRM) software to accurately record call details, lead status, and customer interactions.
Identify potential leads by qualifying prospects based on the clients criteria and transfer hot leads to senior closers for further engagement.
Manage objections professionally and use objection handling techniques to overcome barriers and maintain customer interest.
Maintain fluent and clear English communication during calls to ensure understanding and build rapport with prospects.
Work independently from home, adhering to shift schedules and maintaining a quiet, interruption-free workspace.
Meet and exceed daily call and lead generation targets consistently.
Participate actively in training programs to learn product features, sales strategies, and campaign guidelines before starting official duties.
Utilize lead qualification techniques to prioritize prospects with the highest potential for conversion.
Demonstrate professionalism, patience, and persistence in high-volume calling environments.
Ensure all equipment including a fast laptop or PC, wired headphones with a good microphone, reliable internet connection, and power backup is fully prepared to avoid downtime.
Report daily progress and feedback to supervisors to optimize campaign performance.
Comply with company policies, data privacy laws, and financial regulations related to outbound calling and customer information.