Customer Sales Representative| Tele Agent | Tele Marketing| Cold Calling

Klout Marketing is seeking a proactive Customer Sales Representative to engage with creators, influencers, and brand partners through outbound and inbound telephonic communication. This role focuses on establishing and nurturing professional relationships, responding to partnership and campaign queries, and ensuring the timely scheduling of appointments and follow-ups. The ideal candidate will have at least one year of experience in telecalling, customer service, or client engagement and possess excellent communication and phone etiquette. They must demonstrate strong organizational skills and the ability to work independently without team management responsibilities. This position requires handling multiple calls daily while maintaining meticulous records of all communications in CRM systems. The candidate will play a critical role in driving sales activities and sustaining long-term partnerships, contributing to Klout Marketing's growth and client satisfaction. Basic computer proficiency with tools such as Microsoft Excel and Google Sheets is necessary to support the administrative aspects of the role.
Responsibilities

Handle inbound and outbound calls professionally with creators, influencers, and brand partners to promote services and address their requirements.
Respond promptly and accurately to queries related to partnerships and marketing campaigns, ensuring clear communication and solution-oriented responses.
Schedule appointments efficiently and conduct follow-ups to maintain engagement and convert leads into active partnerships.
Build and maintain strong, professional relationships through consistent and positive communication, enhancing customer satisfaction and retention.
Update and maintain accurate communication records and contact information within CRM systems to ensure organizational consistency and data integrity.
Utilize cold calling techniques to reach prospective customers and create new opportunities for business development.
Demonstrate excellent verbal communication skills and phone etiquette to represent Klout Marketing professionally during every interaction.
Apply basic computer skills, including working knowledge of MS Excel and Google Sheets, to track call logs and manage schedules effectively.
Engage actively in customer service activities to support client needs and enhance overall client engagement and experience.
Maintain a high level of product and service knowledge to provide thorough explanations and recommendations to customers.