Key Account Manager

Human Capital HR Solutions is looking for an experienced Key Account Manager to join a prominent cosmetics and personal care product manufacturer. This full-time role is based in the South region, covering Karachi, Hyderabad, and nearby areas. The successful candidate will be responsible for managing and growing Modern Trade and Institutional Business accounts, driving sales growth, and strengthening customer relationships across the territory. This position requires a results-driven professional with strong expertise in key account management, trade negotiations, and commercial execution.

Key Responsibilities
Manage and develop assigned key accounts throughout Karachi, Hyderabad, and the South region. Consistently meet or exceed monthly, quarterly, and annual sales targets. Build and maintain strong, long-term relationships with key customers and business partners. Negotiate annual trade agreements, promotions, commercial terms, and customer contracts to maximize business opportunities. Ensure optimal product listings, visibility, merchandising, and stock availability at key accounts. Prepare accurate sales forecasts and collaborate with the Supply Chain team to ensure timely product replenishment. Monitor sales performance, analyze market trends and competitor activities, and identify new market opportunities. Plan and execute promotional activities while assessing campaign effectiveness and return on investment. Address and resolve customer concerns promptly, maintaining high service standards. Coordinate efforts with Marketing, Finance, Supply Chain, Sales, and Merchandising departments to align business objectives. Prepare comprehensive reports on sales, collections, account performance, and management updates. Ensure timely collection of outstanding payments to maintain healthy cash flow. Identify and develop new business opportunities within existing and potential key accounts. Drive both primary and secondary sales growth while improving overall market coverage.

Required Qualifications
Bachelor’s degree in Business Administration, Marketing, or a related field. Four to six years of experience in FMCG sales, with at least two years specifically in Key Account Management or Modern Trade. Strong understanding of FMCG sales channels and key account operations. Proven negotiation and relationship management skills. Excellent communication and presentation abilities. Proficient in Microsoft Excel and PowerPoint for planning, forecasting, and reporting purposes. Solid grasp of KPIs, sales targets, primary and secondary sales, numeric distribution, product availability, and promotion execution. Ability to analyze market trends and competitor activities effectively. Strong problem-solving skills and ability to work collaboratively within a team. Willingness to travel within the South region as required.

This role requires in-person work within the specified region. Interested candidates are encouraged to apply through the designated job platform with an updated CV. When applying, please mention “Key Account Manager – South” in the subject or title of your application.