Posted Jul 17, 2026 89 views
The Showroom Service Manager at JAC Autocare plays a crucial role in overseeing the daily operations of the vehicle service showroom. This position requires comprehensive knowledge of electric vehicles (EV) and diesel-powered vehicles to ensure exceptional service quality and customer satisfaction. The manager leads a team of 10 service professionals, coordinating their efforts to deliver timely and effective vehicle maintenance and repairs. Strong management skills and technical expertise are essential to maintain service standards and promote JAC Autocares commitment to excellence.
In this role, the Showroom Service Manager is responsible for ensuring that all vehicles receive expert care, from routine maintenance to complex diagnostics. The manager collaborates closely with customers to understand their service needs, provides technical guidance to the team, and implements process improvements to enhance operational efficiency. The role demands a proactive approach to problem-solving, adherence to industry standards, and the ability to foster a productive and customer-focused service environment.
Responsibilities
- Manage and supervise the daily activities of a team of 10 service technicians and support staff in the showroom.
- Ensure all service operations align with company standards and comply with safety regulations.
- Provide expert knowledge and guidance on electric vehicles (EV) and diesel engine vehicle maintenance and repairs.
- Coordinate scheduling of customer service appointments and manage workflow to maximize efficiency.
- Diagnose and resolve complex service issues by collaborating with technical staff and using available tools and diagnostic equipment.
- Maintain inventory of parts and supplies required for vehicle servicing, ensuring availability and proper stock levels.
- Monitor service quality and customer satisfaction, implementing improvements as necessary.
- Train and develop team members on the latest automotive technologies, especially on EV and diesel engine systems.
- Prepare regular reports on service operations, team performance, and customer feedback for senior management.
- Establish and maintain strong relationships with customers, addressing their concerns promptly and professionally.
- Stay updated on industry trends and advancements in electric and diesel vehicle technologies.
- Implement best practices for workshop safety, cleanliness, and workflow organization.
Skills
Job Details
JAC Autocare
We are 3S Dealership of Ghandhara Automobiles for JAC T9 and Commercial Vehicles
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