Customer Sales Representative

At Interwood Mobel Pvt Limited, we are seeking a dedicated and dynamic Customer Sales Representative to join our growing team. This role is pivotal in enhancing customer satisfaction and driving sales by fostering strong relationships with clients and providing them with exceptional service. The ideal candidate will possess a robust understanding of customer service principles and demonstrate excellent communication skills, ensuring a seamless buying experience for all customers. You will actively engage with clients, addressing their needs, presenting product features, and assisting them in making informed purchasing decisions. Your adaptability and problem-solving ability will be crucial in representing our companys values and achieving sales targets while contributing positively to our team environment.
Responsibilities

Establish and maintain strong relationships with customers to enhance their experience and promote brand loyalty.
Effectively communicate product features, benefits, and pricing to potential customers, ensuring clarity and understanding.
Respond promptly to customer inquiries and resolve any issues that may arise during the sales process or product use.
Utilize active listening skills to understand customer needs, preferences, and concerns to personalize the sales approach.
Manage time efficiently to balance between responding to customer queries, following up with leads, and targeting new customers.
Leverage CRM software like HubSpot to track customer interactions, update records, and follow up effectively on leads to increase sales opportunities.
Conduct product demonstrations and presentations to highlight the value of our offerings and address any questions from customers.
Negotiate pricing and terms while ensuring a fair agreement that aligns with company policies and customer satisfaction.
Collaborate with team members to share insights and strategies that improve overall customer service and sales performance.
Stay updated with industry trends and product knowledge to position the company effectively in the marketplace and provide informed support to clients.