GBV Case Management Officer

IRC Background

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war and disaster. At work today in over 40 countries and 22 U.S. cities, we restore dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

IRC has been working in Pakistan for approximately 40 years, managing and delivering large, complex programs to meet the needs in health, education, safeguarding, environmental health and livelihoods for displaced, poor and disaster affected communities. IRC works in partnership with local government and non-governmental organizations and is currently working across the country

About the Project:

International Rescue Committee, in partnership with UNICEF, is implementing a project that seeks to provide support and protection to the flood affected communities in Baluchistan and Sind province. The proposed project will contribute to strengthening and scaling up the existing Child Protection (CP) & GBV mechanisms. In addition, the scope will be extended to prevention and response activities for the flood affected communities and refugees (where concentrated). It is about to protecting women, girls, and boys, including marginalized individuals or groups at risks from harm and ensuring that women, girls and boys who are exposed to protection risks are immediately referred to relevant specialized services of case management and psychosocial support through a multi-sectoral referral pathway developed. Existing capacities of the service providers will be enhanced through provision of capacity building trainings and technical assistance.

Job Summary

Under the supervision of GBV Field Manager, the GBV Case Management Officer will be responsible for the implementation, and quality of and smooth running of the GBV response sector in the Women and Girls Safe Spaces (WGSS) or mobile team which includes the services of GBV case management, psychosocial support for women and girls, and will provide technical support for outreach activities.

Major Responsibilities:

In collaboration and under the direct supervision of GBV Field Manager, the GBV Officer will:

• Support establishment of the WGSS and assist with locating safe areas to conduct psychosocial support (PSS) in communities reached by the mobile teams

• Supervise effective management of WGSS through supportive supervision practices and work with the GBV team in ensuring activities are reflective of women’s and girls’ needs and wants

• Provide GBV case workers with weekly supportive supervision sessions

• Ensure supplies/resources for WGSS, and other program activities are requested timely and are efficiently utilized

• Support GBV community mobilisers with safety audits with women and girls to identify risks and compile findings in monthly report to improve community services for women and girls

• Support field team to develop outreach plan based on feedback of women and girls in the community and accessing the WGSS

• Update and improve the GBV referral pathway

• Maintain positive coordination and relationship with GBV actors and services providers and other IRC sectors staff

• Support partners in strengthening field based GBV referral mechanisms and pathways and identify gaps and improve services for women and girls keeping in mind survivor centered approach

• Work with partner organization in developing and strengthening of community-based women support mechanism and committees and development and implementation of community action plan

• Provide on job training and technical support to partner staff and IRC project staff

• Conduct regular field visits to assess program quality and progress toward objectives and facilitate collective problem solving with staff and other stakeholders to address challenges identified

• Ensure that lessons learnt and success stories from projects are effectively documented and shared

• Coordinate and communicate with the stakeholders to ensure safe and accessible programming

• Contribute to preparing the monthly spending, procurement, and work plans

• Perform other tasks as may be assigned by Supervisor

Key Working Relationships

• Position Reports to: GBV Field Manager while technically reporting to WPE Coordinator.

• Other Internal and/or external contacts:

o Position directly supervises: GBV case workers

o Other Internal and/or external contacts:

o Internal: Area Manager, Women and Girls Safe Spaces Supervisor

o External: Communities, Women and Girls, Government Department, Civil Society Organizations including UNICEF Partners

Job Requirements

a. Education

• Master’s degree in social work, Psychology, Sociology or other discipline

b. Work Experience

• Minimum 3 years professional experience in implementing women centered WPE response and prevention programs.

Skills and Competencies

• Excellent knowledge of the working environment

• Proven experience in conducting and facilitating trainings and workshops –

• Demonstrated experience with working with women and girls affected by conflict/disasters.

• Excellent listening and observation skills, including ability to create trust, support, respect and interact with women and girls of all ages, background, and diversity.

• Knowledge of gender-based violence response services, women’s protection and empowerment, and the survivor centered approach and deep understanding of women and girls’ strengths in the context of Baluchistan / Sindh.

• Good working knowledge of English and Urdu languages and local languages.

• A good team player, flexible, able to handle pressure well, and strong communication skills.

• Knowledge of Microsoft word and excel.

• Willing to travel to field sites as required m. Proven experience in understanding of gender equality, women's rights, and empowerment.

Language Skills:

• Good written and spoken English and Urdu skills and other local languages.

The IRC Core Values and Commitments.

• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.

• IRC is committed to ensuring that IRC staff is suitable to work with children and have the knowledge s/he needs to uphold and abide by the IRC’s Child Safeguarding Policy.

• Level of interaction with children: Less frequent direct contact with children

• IRC recognizes that gender equality is fundamental to the achievement of our organizational mission. As such, IRC is committed to the promotion of gender equality in all aspects of our operations and programs. Our organizational policies, procedures and actions demonstrate this commitment.

Women candidates are highly encouraged to apply.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.