Calling Agent US Based

Innogos is seeking a skilled and motivated Calling Agent based in the United States to join our dynamic sales team. The ideal candidate has a minimum of three years of proven sales experience in the US market, particularly in B2B sales, lead generation, and account management. This role requires proficiency in using CRM platforms such as Salesforce or HubSpot and call center software to efficiently manage customer interactions and sales pipelines. The Calling Agent will engage with potential and existing clients through cold calling and follow-up calls, aiming to generate leads, qualify prospects, and close sales effectively. Strong communication, negotiation, and problem-solving skills are essential to succeed in this position, along with the ability to thrive in a fast-paced, target-driven environment. This is an individual contributor role that does not involve managing a team but demands a high level of self-motivation and independence. The Calling Agent works diligently to build meaningful customer relationships, ensuring inquiries and concerns are handled promptly and with professionalism. Experience in the service industry is a beneficial addition, enabling the agent to better understand client needs and tailor their approach accordingly. The successful candidate must be authorized to work in the United States and demonstrate proficiency with Microsoft Office applications to support daily operations and reporting tasks.
Responsibilities

Conduct outbound cold calls to prospective clients across the United States, introducing Innogos services and generating interest.
Utilize Customer Relationship Management (CRM) software to track leads, manage client information, and monitor sales pipeline status.
Qualify inbound and outbound leads to identify high-potential opportunities and prioritize follow-up activities accordingly.
Engage customers through effective communication techniques, actively listening to their needs and addressing concerns.
Develop and maintain strong relationships with clients to facilitate repeat business and long-term partnerships.
Employ effective sales techniques to negotiate terms and close deals that meet both client and company objectives.
Manage time efficiently to maximize call volume and ensure consistent achievement of daily and monthly sales targets.
Collaborate with internal teams to coordinate service delivery and provide feedback on client requirements or potential improvements.
Maintain up-to-date knowledge of products, services, and market trends to better inform clients and suggest relevant solutions.
Prepare and submit detailed activity and sales reports using Microsoft Office tools and CRM systems.
Follow all company policies and ethical guidelines to maintain professionalism and enhance the organization's reputation.
Continuously seek personal and professional growth opportunities by staying informed about industry best practices and sales methodologies.