Key Responsibilities:

  • Handle New Queries: Act as the first point of contact for incoming client queries on Fiverr, providing prompt and professional responses.
  • Client Onboarding: Guide potential clients through the onboarding process, ensuring a smooth transition from inquiry to project start.
  • Quote Management: Prepare and send accurate project quotes based on initial client discussions and requirements.
  • Requirements Gathering: Collaborate with clients to understand their needs and document detailed project requirements.
  • Client Communication: Maintain regular communication with clients throughout the onboarding process, addressing any questions or concerns they may have.
  • Sales Support: Assist in upselling and cross-selling additional services to clients where appropriate.
  • Collaboration: Work closely with the project management and development teams to ensure that client expectations are communicated and met.

Qualifications and Skills:

  • Previous experience in client management, sales, or a related role, preferably in a digital agency environment.
  • Strong understanding of the Fiverr platform and how to effectively engage with clients.
  • Excellent communication skills, both written and verbal.
  • Ability to manage multiple queries and tasks simultaneously.
  • High attention to detail and strong organizational skills.
  • Proactive and customer-focused mindset.
  • Experience with CRM tools is a plus.

Benefits:

  • Opportunity to work with a talented and supportive team.
  • Room for growth and professional development.
  • Competitive compensation based on experience.

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 11, 2024
Posting Date:
Sep 10, 2024

INFINITI Software

Information Technology · 51-100 employees - Islamabad

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