Call & Chat Representative

HRSG - Innovative Business Solutions Business Solutions is currently hiring for the following position for one of its clients.

Industry: Restaurant Sector
Location: Karachi (DHA)
Job Type: Permanent
No of Position: 01

Qualification:
Intermediate / Bachelors

Experience:
- 01 Year of Relevant Experience
- Fluency in spoken and written English is mandatory.

Responsibilities

Job Responsibilities:

Handle incoming and outgoing customer calls professionally.
Manage table reservations accurately.
Provide guests with information regarding the menu, reservations, restaurant policies, and operating hours.
Handle guest feedback and complaints professionally, escalating concerns when required.
Coordinate with the restaurant team regarding reservations and guest requests.
Maintain accurate records of customer interactions and reservations.

Skills

Conflict Resolution Active Listening Chat Support Tools Customer Service Communication Skills Social Media Communication Multitasking Time Management Data Entry

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

Male

Minimum Experience:

1 Year

Apply Before:

Aug 24, 2026

Posting Date:

Jul 23, 2026

HRSG Outsourcing Pvt Ltd

· 1-10 employees - Karachi

pYour Partner in Human Capital Management HRS Global (HRSG) is a leader in the HR services industry; creating and delivering services that enable our clients to succeed in a highly competitive market place. HRSG offers a range of services for the entire employment and business spectrum. Established in 1992, HRSG has offices and affiliates in the United States of America, Pakistan, Banglades, and UAE, with over 370 clients. HRSG is an advisor of choice amongst top companies seeking guidance and counsel on senior leadership needs. We place quality at the centre of everything we do, and solicit candid feedback at every opportunity in order to continually improve our services. HRSG is a company characterized by a can-do spirit, decentralized management, and an entrepreneurial atmosphere. The focus of HRSG is to augment productivity through improved quality, efficiency and cost-reduction for its clients' human assets, enabling them to focus on their core business activities. Our network of offices enables us to meet the needs of our clients: some of the world's largest multinational corporations as well as small and medium size enterprises, entrepreneurial businesses, private equity firms, family-owned companies and nonprofit organizations./p