Client Engagement Specialist

HR WAYS (PRIVATE) LIMITED

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PKR. 150,000 - 150,000/Month

Responsibilities:

Client Communication & Engagement:

Re-establish contact with dead leads and potential clients via phone, email, and other channels.
Effectively communicate the value proposition of products/services to rekindle interest.
Handle client inquiries, providing prompt and accurate information.

Sales & Lead Conversion:

Develop and implement strategies to convert dead leads into active sales opportunities.
Identify client needs and propose relevant solutions.
Meet or exceed sales targets through proactive lead engagement.

Relationship Building:

Build and maintain strong, long-lasting relationships with clients to drive repeat business.
Ensure excellent post-sale service and client follow-up to secure long-term partnerships.

Reporting & Feedback:

Maintain detailed records of interactions with leads and clients in the CRM system.
Provide feedback to the sales and marketing teams about customer trends and concerns.
Prepare regular reports on client engagement and sales conversion progress

Collaboration & Teamwork:

Collaborate with the sales, marketing, and product teams to ensure consistent messaging and client satisfaction.
Act as a liaison between the client and the internal team to address any issues or concerns.

Qualifications: