Visa Documentation Officer

Horizon Technologies is seeking a passionate and highly motivated Visa Documentation Officer for US-based Travel Agency. As a Visa Documentation Officer, your responsibilities would typically include: helping clients with documentation, verifying, and assisting in applications etc.

Responsibilities:

Document Verification: Reviewing and verifying visa applications, ensuring that all required documents are complete, accurate, and meet the necessary criteria.
Application Assistance: Assisting applicants in filling out visa application forms, guiding them through the process, and answering their queries regarding documentation requirements.
Compliance: Ensuring that all visa applications adhere to the legal and regulatory guidelines set by the respective authorities.
Record Keeping: Maintaining accurate and organized records of all visa applications, approvals, rejections, and related correspondence.
Communication: Corresponding with applicants, government agencies, and other relevant parties to convey application status, request additional documents if necessary, and provide updates on visa processing.
Research: Staying updated with visa regulations, policies, and procedures to provide accurate information to applicants and ensure compliance.
Data Entry: Accurately entering application details and related information into databases or systems for tracking and processing purposes.
Quality Control: Conducting thorough reviews of visa applications to identify any discrepancies or errors before submission.
Collaboration: Coordinating with other departments or teams, such as legal, HR, and customer service, to ensure a smooth visa application process.
Customer Service: Offering excellent customer service to applicants by addressing their concerns, providing timely updates, and guiding them through the visa application journey.
Confidentiality: Maintaining the confidentiality of applicant information and sensitive documents.
Problem Solving: Resolving any issues or challenges that may arise during the visa application process, including handling rejection cases.
Continuous Improvement: Identifying areas for process improvement and suggesting ways to enhance the efficiency and effectiveness of the visa documentation process.

Qualifications:

Proven experience as a Visa Consultant / Visa Documentation Officer or similar role.
Excellent communication and customer service skills.
Proficiency in using travel booking software and systems (Sabre only).
Strong attention to detail and organizational skills.
A passion for travel and a willingness to explore new destinations.
Must be able to work flexible hours, including weekends and holidays.

Skills

Organizational Skills Visa Process Management Visa Documentation Visa Process Handling

Job Details

Industry:

Information Technology

Functional Area:

Data Entry

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Degree Title:

Certification from a recognized travel agency school or association

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Nov 23, 2024

Posting Date:

Nov 09, 2024

Horizon Technologies

Information Technology · 101-200 employees - Karachi

Horizon Technologies is an established IT services company having years of experience providing high-quality and cost-effective web development, IT Support and Surveillance solutions. Our expertise lie in Custom Web, mobile & Software Development, Surveillance (CCTV), Time Attendance and Access Control, IT consultancy & infrastructure, BPO & contact center work along with recruitment & IT Maintenance services. We are an one stop IT & office automation service provider where all your IT & business augmentation requirements are met under one umbrella of Horizon Technologies.