Branch Incharge

Healthy Space Pvt Ltd.

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Key Responsibilities

Operational Management

Oversee day-to-day operations of the branch, ensuring compliance with company policies and procedures.
Implement operational processes to enhance efficiency and productivity.

Sales Performance

Drive sales growth by developing and executing local marketing strategies and promotions.
Monitor sales performance against targets and implement corrective actions as necessary.
Analyze sales data to identify trends and areas for improvement.

Team Leadership

Recruit, train, and supervise branch staff, fostering a positive and productive work environment.
Conduct regular performance evaluations and provide coaching to team members.
Schedule staff to ensure optimal coverage and service levels

Customer Relationship Management

Build and maintain strong relationships with customers, understanding their needs and providing excellent service.
Address customer inquiries, concerns, and complaints in a professional and timely manner.
Promote customer engagement through workshops, events, and community outreach initiatives.

Inventory Management

Manage inventory levels to ensure adequate stock of health-focused products.
Coordinate with suppliers to replenish stock and handle any discrepancies in deliveries.
Implement effective inventory control measures to minimize waste and reduce costs.

Financial Oversight

Prepare and manage the branch budget, ensuring financial targets are met.
Monitor and report on key financial metrics, including sales, expenses, and profitability.
Ensure compliance with financial policies and procedures, including cash handling and reporting.

Marketing and Promotion

Collaborate with the marketing team to execute local marketing campaigns and promotions.
Utilize social media and community outreach to promote the branch and its offerings.
Gather feedback from customers to inform future product development and marketing strategies.

Reporting and Communication

Provide regular reports on branch performance to senior management.
Communicate effectively with other departments to ensure alignment on goals and objectives.
Participate in regular meetings with regional management to discuss branch performance and initiatives.

Education

Bachelor’s degree in Business Administration, Marketing, Nutrition, or a related field preferred.

Experience

5+ years of experience in retail management or sales, preferably in the health and wellness or consumer goods sector.

Skills

Strong leadership and team management abilities, with a focus on motivating and developing staff.
Passion for delivering exceptional customer service and promoting a healthy lifestyle.
Ability to analyze sales data and market trends to drive business decisions.
Excellent verbal and written communication skills, with the ability to engage customers and staff effectively.
Proficiency in point-of-sale (POS) systems and Microsoft Office Suite; experience with inventory management software is a plus.
Willingness to work flexible hours, including evenings and weekends as needed.