Head of Digital

The Head of Digital will lead the development and execution of the organization’s digital strategy, driving innovation to improve operational efficiency, user experience, and data-driven decision-making. This senior leadership role involves managing digital platforms, systems, and initiatives that support growth and transformation across academic, administrative, and operational areas. The successful candidate will harness emerging technologies to promote continuous improvement and foster digital adoption throughout the organization.

Key Responsibilities

- Develop and implement a comprehensive digital strategy aligned with organizational goals.
- Lead digital transformation initiatives across academic, administrative, and operational departments.
- Oversee the design, deployment, and maintenance of digital platforms, applications, websites, and systems.
- Identify and implement automation opportunities to boost operational efficiency.
- Manage and prioritize digital projects to ensure timely delivery within budget and quality standards.
- Lead digital product development through all stages, including requirements gathering, user experience design, testing, deployment, and ongoing enhancement.
- Ensure seamless integration and interoperability between digital platforms and existing systems.
- Establish and enforce digital governance frameworks, standards, policies, and procedures.
- Collaborate with IT, Academics, HR, Finance, Marketing, and other departments to address digital needs.
- Promote effective use of technology, digital tools, and data analytics across the organization.
- Oversee data management, analytics, dashboards, and digital reporting to support strategic decision-making.
- Partner with IT to maintain robust data privacy, cybersecurity, access controls, and information security practices.
- Monitor emerging technologies and assess their relevance to organizational objectives.
- Lead adoption of AI, automation, cloud solutions, learning technologies, and other innovative digital tools where appropriate.
- Develop and track digital KPIs, user adoption rates, system performance, and impact metrics.
- Manage relationships with external technology vendors, consultants, developers, and service providers.
- Ensure comprehensive documentation, system support, maintenance, and business continuity for digital platforms.
- Design and implement digital capacity-building and training programs for employees and stakeholders.
- Ensure digital solutions are user-friendly, accessible, scalable, and aligned with organizational requirements.
- Prepare regular progress, performance, and strategic reports for senior management.
- Manage the digital budget, ensuring efficient allocation and utilization of resources.
- Foster a culture of innovation, continuous improvement, and digital adoption organization-wide.
- Perform additional duties as assigned by management.

Required Qualifications

- Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, Digital Technology, Business, or a related field.
- 8 to 12 years of relevant experience in digital transformation, technology management, digital product development, or related areas.
- Proven track record of leading digital projects and managing cross-functional teams.
- Experience managing digital platforms, applications, data systems, and technology vendors.

Preferred Qualifications and Benefits

- Professional certifications in digital transformation, project management, technology, or data-related disciplines are advantageous.
- Experience in the education sector, Technical and Vocational Education and Training (TVET), non-profit, or social development organizations is a plus.
- Competitive salary range from Rs1.00 to Rs300.00 per month.
- Work location is in person.

This position offers a unique opportunity to lead digital innovation within a dynamic organization dedicated to growth and excellence.