Act as the primary point of contact for all Digital Group performance reporting, consolidating activity across digital channels, products and initiatives into a single, trusted view.
Own the Digital Group's KPI framework, build business case for digital analytical tools and platforms.
Produce and manage the cadence of recurring performance reports and dashboards (daily, weekly, monthly, quarterly) for digital leadership and stakeholders.
Convert raw digital and transactional data into clear intelligence and insight — not just numbers — to support fast, confident decision-making. Identify data backed opportunities for digital growth, cost optimization and retention.
Identify, prioritize and lead automation programs that reduce manual reporting effort and improve the speed and accuracy of performance intelligence.
Serve as a trusted advisor to the Chief Digital Officer, briefing on performance, risks and opportunities with the analytical depth expected of a senior finance/analytics professional.
Collaborate with Finance and business-unit analytics counterparts to ensure digital KPIs are consistent with Bank-wide financial and performance reporting standards.
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