Posted May 19, 2026 64 views
Hbk Hyper Market is seeking an experienced Managed Accounts professional to oversee client accounts and ensure exceptional service delivery. The ideal candidate has at least three years of experience in the banking field and excels in client relationship management. This role involves managing a team of 15 persons, directing daily operations, and fostering strong client partnerships to drive business growth and satisfaction.
In this position, the candidate is responsible for maintaining and developing client relationships, coordinating effectively with internal departments, and ensuring all accounts meet compliance and company standards. The role requires strategic planning, team leadership, and financial acumen to maximize account performance and customer loyalty within a dynamic hypermarket environment.
Responsibilities
- Lead and manage a team of 15 persons to achieve account management objectives and deliver high-quality service to clients.
- Develop and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
- Coordinate with banking and financial departments to ensure smooth account operations and compliance with regulatory requirements.
- Monitor account activities and financial transactions to identify opportunities for growth and risk mitigation.
- Implement strategic plans to improve client satisfaction and retention rates through personalized account management.
- Provide training and support to team members to enhance their skills and performance in client service and account handling.
- Prepare regular reports on account status, team performance, and client feedback for senior management review.
- Resolve client issues promptly and efficiently, ensuring a positive experience and sustained business relationships.
- Stay updated on industry trends and banking regulations to ensure the team complies with all legal and company policies.
- Collaborate with marketing and sales teams to identify new business opportunities and expand the client base.
Skills
Job Details
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