Call Center Agent - International

We are seeking a dedicated and results-oriented Call Center Agent for the Middle East market. The ideal candidate will excel in managing both inbound and outbound sales opportunities, with a focus on maximizing ROI and achieving high sales conversion rates. The role involves using advanced client-handling tools and techniques, engaging in product promotion, and executing effective cross-selling and up-selling strategies. A strong focus on follow-up and achieving overall performance targets is essential. Proficiency in English and exceptional communication skills across phone, email, and WhatsApp are required.

Required Experience:

Proven experience in a call center or sales environment, preferably within the Middle East market.
Excellent communication skills in English (verbal and written) and proficiency in phone, email, and WhatsApp interactions.
Strong sales acumen with expertise in client handling, product promotion, cross-selling, and up-selling.
Ability to leverage product and market training to drive sales and client satisfaction.
Self-motivated with a commitment to achieving high sales conversion rates and ROI.
Detail-oriented with strong follow-up skills and a focus on closing sales.

Preferred Qualifications:

Experience working with call center tools and CRM software.
Familiarity with Middle Eastern market dynamics and client preferences.
Proficiency in additional languages relevant to the Middle East market is a plus.

Benefits:

Medical & Paid leaves + commissions.

Working Hours: 10:00 AM to 07:00 pm

Working Days: Monday to Friday