Chat Sales Representative

Hash O Digital

Posted May 08, 2024 114 views Report Job

PKR. 20,000 - 30,000/Month

Chat Sales Engagement:
Engage with customers in real-time via chat platforms to understand their needs and preferences.
Provide personalized product recommendations and solutions based on customer inquiries.
Utilize persuasive selling techniques to convert chat inquiries into sales opportunities.
Product Knowledge:
Develop a comprehensive understanding of our products/services, including features, benefits, and pricing.
Stay updated on product updates, promotions, and industry trends to effectively communicate with customers.
Customer Relationship Management:
Build and maintain strong relationships with customers through proactive communication and follow-up.
Address customer concerns and resolve issues promptly to ensure a positive customer experience.
Sales Target Achievement:
Meet and exceed sales targets and performance metrics set by the company.
Identify opportunities for upselling and cross-selling additional products/services to maximize sales revenue.
Team Collaboration:
Collaborate closely with the sales team and other departments to streamline processes and enhance the overall customer experience.
Provide feedback and insights to management to continuously improve sales strategies and processes.

Requirements:

Proven experience in sales or customer service, preferably in a chat-based sales environment.
Excellent communication skills, both written and verbal, with the ability to engage customers effectively.
Strong sales acumen and the ability to identify and capitalize on sales opportunities.
Ability to multitask and manage multiple chat conversations simultaneously while maintaining a high level of professionalism.
Detail-oriented with excellent organizational and time management skills.
Tech-savvy with proficiency in chat platforms, CRM systems, and other sales tools.
Positive attitude, resilience, and a willingness to learn and adapt in a fast-paced environment.
Bachelor's degree or equivalent experience preferred.

Benefits:

Competitive salary and performance-based incentives.
Comprehensive training and professional development opportunities.
Fun and inclusive work environment with opportunities for growth and advancement.

Join Our Team:

If you are passionate about sales, customer service, and making a positive impact, we want to hear from you! Join us at Hash O Digital and embark on a rewarding career journey where you can thrive and succeed. Apply now and be part of our dynamic team!