Posted Jul 13, 2023 212 views
We are seeking dedicated and customer-oriented individuals to join our team as Call Center Representatives.
As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving their inquiries efficiently.
Responsibilities:
- Handle outbound customer calls with professionalism and courtesy.
- Listen attentively to customer needs, provide accurate information, and address any concerns or issues promptly.
- Use effective communication skills to build rapport and ensure a positive customer experience.
- Enter and maintain accurate customer information in our database.
- Follow established procedures and guidelines to resolve customer inquiries and escalate complex cases when necessary.
- Meet or exceed individual and team performance targets.
Requirements:
- Excellent verbal communication skills and a friendly, customer-focused demeanor.
- Strong problem-solving and decision-making abilities.
- Ability to handle high call volumes while maintaining professionalism and composure.
- Basic computer skills
Previous customer service or call center experience is a plus. Join our dynamic team and make a difference by providing exceptional service to our valued customers. Apply now to become a Call Center Representative and be a part of our success.
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Haro Valley Private Limited
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