GTNWire is a USA based company, we are looking for a Customer Support Representative for E-commerce in our Lahore office. Candidates must have good knowledge of customer care and E-commerce trends.

Job Details:

  • Answer/solve customer inquiries on call, email and live chat.
  • Handle customer’s queries/requests for information through email and chat support.
  • Have good professional speaking skills in English.
  • Co-ordinate with customers for the purposes of business development, determination of their expectations/requirements, monitor client satisfaction and obtain feedback.
  • Carry out any other activity assigned by the Head of Department/Team Leader.
  • Communication with international staff for the quires.
  • It’s a totally inbound customer support job.

Skills Required:

  • Excellent English reading and writing skills.
  • Qualification must be Master or more
  • Explaining packages and promotions to the customers.
  • Should have very good formal communication skills
  • Good typing speed: min 45 words per minute.
  • Have the ability to identify and resolve client concerns.

Note: It’s a totally inbound customer-support job and its permanent night shift.

Benefits:

 Relaxing

  • Two days off per week (Saturday, Sunday)
  • Major holidays off
  • 6 paid leaves per year

 Financial

  • The employee of the month
  • Leave encashment
  • Company loan (without interest)
  • Bonus programs (yearly, quarterly & monthly)
  • Annual Increment

 Entertainment

  • Company Refreshments
  • Monthly Dinner
  • Annual company tour/event.
  • Common Room/Place/TV

 Worldwide work experience

  • Cooperative staff, Healthy, learning & professional environment

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Masters
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 14, 2018
Posting Date:
Oct 15, 2018

GTN Wire

Information Technology · 51-100 employees - Lahore

GTNWire is services based company situated in Brea, California, GTNWire provides complete e-commerce solutions for business to consumer enterprises all over United States, UK and Australia. GTNWire indulges in practical development and management of E-Commerce presence for many of major brands in automotive and clothing industry. Our vision is to continue our growth and make strong presence in E-Commerce industry by providing innovative and smart solutions to growing B2C businesses around the globe. Empower our customers with better management and practical solutions. Create better quality of work and adapt to more advanced tools of work.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Support Officer

iQualify UK, Karachi, Pakistan
Posted Mar 27, 2024

Customer Support Executive - International

Talent Nexus, Karachi, Pakistan
Posted Mar 23, 2024

Customer Support Officer

iQualify UK, Multan, Pakistan
Posted Mar 27, 2024

Customer Support Representative

Devflovv, Lahore, Pakistan
Posted Mar 26, 2024
View All
I found a job on Rozee!