Requirements:

  1. Candidate must be fluent in English.
  2. Must have strong communication skills.
  3. Must be comfortable with the night shift.
  4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  5. Follow communication procedures, guidelines, and policies.
  6. Take the extra mile to engage customers.

Perks & Benefits:

  1. Weekends off
  2. Managing a large amount of Calls
  3. Identifying Customer needs
  4. Researching customer Problems
  5. Providing the best solution to customer
  6. Keeping records of all customer conversations
  7. Following communication Scripts
  8. Taking opportunities to convince the customers
  9. Conducting Customer research.

Working Days: Monday to Friday

Shift Timing: 6 PM to 3 AM

Job Details

Total Positions:
14 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
People's Colony No1, Faisalabad, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Less than 1 Year - 10 Years
Apply Before:
Feb 28, 2024
Posting Date:
Jan 29, 2024

Grow More IT Solutions

Information Technology · 51-100 employees - Faisalabad

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Service Representative

Supportics, Lahore, Pakistan
Posted Sep 26, 2024

Customer Service Representative

Prestige Connect, Islamabad, Pakistan
Posted Sep 11, 2024

Customer Service Representative

Xact BPO, Rawalpindi, Pakistan
Posted Sep 27, 2024

Customer Service Representative

IAS Services, Lahore, Pakistan
Posted Sep 25, 2024
View All
I found a job on Rozee!