This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Dec 26, 2023 318 views
PKR. 50,000 - 70,000/Month
Responsibilities include:
- Answering Inbound calls.
- Taking the local taxi/limo bookings.
- Booking over the phone, email, or online and inputting data accurately into the software provided by the clients.
- Providing a price quotation to the customers.
- Deal with queries related to the company and bookings.
- Create a positive brand image in front of the customers.
- Respond to client inquiries promptly and professionally.
- Liaise with clients, colleagues & drivers, and always work for the best interest of the company.
- Dispatch and distribute jobs on time and according to the company's procedure.
- Punctual, reliable, and responsible as per shift requirements.
- Organized execution of daily tasks assigned by the company.
Requirements for the job:
- Fluent English speaking and writing skills are required.
- A minimum of 01 years of Call Centre experience (international campaign).
- People with previous experience in a Limo or taxicab Campaign will be preferred.
- Excellent skills in Customer Management.
- Decent know-how of Taxi booking software. Preferably Limo Anywhere, iCabbi, Autocab.
- Ability to multitask and problem-solving approach.
- Knows Taxi/Limo dispatching.
- Shift timings are rotating, and you are expected to work on a ROTA.
- Agent's shifts will range from 8 hours a day 6 days a week with overtime also available.
- Agents will be trained for a minimum of 03 to 07 days. The training session could be extended subject to Trainer feedback and evaluation.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
Rotating
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jan 26, 2024
Posting Date:
Dec 26, 2023
Grey Solutions
BPO · 1-10 employees - Lahore
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