Posted Aug 06, 2024 496 views
As a Receptionist, you will be the first point of contact for our company.
- Our Receptionist’s duties include offering administrative support across the organization.
- You will welcome guests and greet people who visit the business.
- You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
- To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Responsibilities
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
- Answering screening and forwarding incoming phone calls.
- Receiving and sorting daily mail.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
- Arrange travel and accommodations, and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Requirements and skills
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
- High school degree; additional certification in Office Management is a plus.
Job Details
Goldcrest Apartments (PVT) Limited
Redefining the essence of luxury apartments in the heart of DHA Lahore for local and international guests. We have achieved high ranks on global hospitality websites for Goldcrest Apartments and envision continuing to deliver the true essence of luxury living at one of the finest apartments in the city. We strive to become the premier destination for local and international travelers offering an unparalleled blend of elegance, comfort, and facilities at Goldcrest. Our ambition transcends merely satisfying our guests; we seek to inspire them. Every detail, every smile, and every interaction will resonate with our values, making us the preferred choice for your next stay during your visit to Lahore.
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