We are hiring Duty Controllers to manage shift bookings and monitor field staff using SmartTask. The role involves:
Booking officers on/off duty
Pre-shift check calls & welfare checks
Tracking & guiding officers to the site
Communicating delays to clients
Scheduling and shift management
Being the first point of contact for field staff
Requirements:
Strong communication & multitasking skills
Willingness to work rotating shifts
we are Providing Services to "360 Alert Security Ltd". 360 Alert Security Ltd is one of the UK's fastest-growing support services to the UK's Security Industry.