Social Media & Showroom Executive

FurniCo seeks a proactive and creative Social Media & Showroom Executive to oversee daily showroom operations and manage the companys social media platforms effectively. This role combines managing an attractive showroom environment with engaging online presence to enhance customer experience and brand visibility. The ideal candidate demonstrates strong communication skills, a flair for photography and videography, and a passion for social media marketing. They will ensure the showroom is organized and customer-friendly while producing high-quality digital content to promote products and services. This position requires an individual who can multitask efficiently, handle customer inquiries both in person and through social media channels, and collaborate closely with the sales and marketing teams to maintain consistent brand messaging. The role does not involve managing a team but provides an excellent opportunity for growth in showroom management and digital marketing within the retail furniture sector.
Responsibilities

Manage day-to-day operations of the showroom to maintain a clean, organized, and visually appealing space for customers.
Greet and assist customers visiting the showroom, ensuring an excellent customer service experience.
Respond promptly and professionally to customer inquiries and messages received through social media platforms and WhatsApp Business.
Capture and edit high-quality photographs and videos of products for marketing and promotional purposes.
Manage and regularly update the companys social media accounts, including Facebook, Instagram, TikTok, and WhatsApp Business, with fresh and engaging content.
Create, schedule, and publish daily social media posts, stories, and reels to promote products, new arrivals, and special offers.
Maintain and update product catalogs, stock levels, and pricing information within showroom and digital platforms.
Support marketing campaigns, promotions, and product launch activities by coordinating content creation and amplification.
Work collaboratively with the sales and marketing teams to ensure content aligns with brand guidelines and marketing objectives.
Use basic photo and video editing tools to enhance digital content quality and appeal.
Monitor social media trends and competitor activities to suggest innovative ideas for improving engagement and reach.
Perform other assigned tasks related to showroom management, customer service, and social media marketing.