Posted Apr 18, 2024 437 views
CATS Skills, Johar Town is a leading company that provides classroom-based physical courses in Lahore. We have been in the industry for more than 12 years and we are expanding our business to become a famous brand.
For that, we are currently looking for an Admission officer cum Customer Support Representative.
On-Site Responsibilities
• Handle Queries, Requests, and Complaints from visitors and calls tactfully.
• Follow standard processes and procedures when it comes to providing information about the courses.
• Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
• Achieve superior customer engagement and ensure a significant improvement in customer experience.
• Must be able to overcome objections handle customer pushback and make fee vouchers and admission forms for them
• Proficiency in English skills, both writing and verbal
• Managing the attendance
• Classroom Management
• 1 or 1+ years of experience, Fresher can also apply.
Job Details
Fikrefarda
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